Let's Craft the Perfect Care Plan
Whether you need daily walks or extended vacation care, we are ready to assist you and your furry family.
WhatsApp us
+852 5378 2795
Email Support
info@petsittingdiary.com
Business Hours
Mon - Sun: 9:00 AM - 9:00 PM
Service Area
HK Island, Kowloon, N.T.
Got Questions? We Have Answers
Find quick answers to common questions about our pet sitting services below. Can't find what you're looking for? Feel free to reach out—we are always here to help.
How far in advance should I book?
To ensure we can arrange a meet & greet and secure a sitter for your preferred dates, we recommend booking at least 2-3 weeks in advance. For major holidays (like Christmas or Lunar New Year), 1-2 months advance booking is highly recommended due to high demand.
What are the acceptable payment methods?
For your convenience, we accept FPS (Faster Payment System), PayMe, and direct Bank Transfers in Hong Kong. Payment details will be provided upon booking confirmation.
How does your cancellation policy work?
We understand that travel plans can change unexpectedly. Cancellations made 7 days prior to the service start date will receive a full refund. For cancellations within 7 days, please refer to our detailed terms and conditions policy.