HK's #1 Trusted pet care Choice
Trusted pet groomer in Hong Kong | In-Home pet care Service
Mediazone 2017Most Valuable
Service Award
Service Award
Reserve pet grooming Services with Ease
Book Your pet groomer in 4 Simple Steps
Consultation
Submit a reservation form or WhatsApp us directly. We will discuss your pet’s needs, dates, and location to ensure availability.
Next: Free Meet & Greet
Meet & Greet
A mandatory initial meeting to learn your pet’s routine, vet details, and personality. You can request a pet groomer change if not compatible.
Next: Confirmation
Confirmation
Once you are completely satisfied with the assigned pet groomer, we will finalize the service agreement and process payment to secure your dates.
Next: Service Starts
Service Starts
Professional care begins! You will receive real-time photos and video updates during every visit from your dedicated pet groomer. Have a nice trip!
Relax & Enjoy!
Transparent In-Home pet grooming Prices
Say goodbye to travel stress and hygenic worry. Perfect for nervous cats and dogs. Our pricing is transparently based on breed and size, with absolutely no hidden fees.
e.g., Poodle, Pomeranian, Yorkie, Chihuahua, Spitz
Basic Grooming
Ideal for regular maintenance, keeping the coat clean and hygienic.
HK$450+
Nail trimming and paw pad shaving
Ear cleaning and hair plucking
Anal gland expression
Sanitary trim (belly and anal area)
Full Grooming
Includes all Basic Grooming items plus a custom styled haircut.
HK$750+
Includes all "Basic Grooming" service
Full body hand scissoring
Clipper cut / body shave
Pet Included
The prices listed above are applicable for one pet only.
Travel Fee
A minimal travel fee may be incurred depending on your exact location in Hong Kong.
Staircase Fee
For buildings without lift access, we charge an additional $20 for each floor.
Extra Groom Care
Additional charges may apply for pets that require extra care, such as those with tangled hair or muddy fur. Special requests such as massages and spa treatments are also available.
7-Day Cooling-Off Period
Enjoy complete peace of mind. If you need to cancel within 7 days of booking, we provide a 100% full refund—no questions asked.
Backup pet groomer
If your assigned pet groomer faces an unexpected emergency, we immediately arrange a fully qualified replacement so your pet's care is never interrupted.
Detailed pet care Profiles
We create a comprehensive care profile for every pet, meticulously documenting all their habits and needs, and updating this log regularly with you.
Strictly Vetted pet groomer
Every pet groomer passes a rigorous interview, HKID verification, and an annual residential address check. Only the most trustworthy join our team.
Introductory Meet & Greet
Meet your pet groomer beforehand to ensure a perfect match, with options to change or refund. This session is completely free when you book 5+ visits!
Verified 5-Star Reviews
With hundreds of genuine positive testimonials, our reputation for excellence has made us the most trusted pet care team for Hong Kong families.
Reserve Your Peace of Mind
Leave the worry behind. Simply share your pet's rountine with us below, we will contact you within 24 hours to confirm your booking and discuss any specific requirements.
Reserve pet grooming Services with Ease
Book Your pet groomer in 4 Simple Steps
01
Consultation
Submit a reservation form or WhatsApp us directly. We will discuss your pet’s needs, dates, and location to ensure availability.
02
Meet & Great
A mandatory initial meeting to learn your pet’s routine, vet details, and personality. You can request a pet groomer change if not compatible.
03
Confirmation
Once you are completely satisfied with the assigned pet groomer, we will finalize the service agreement and process payment to secure your dates.
04
Service Starts
Professional care begins! You will receive real-time photos and video updates during every visit from your dedicated pet groomer. Have a nice trip!
Essential Safety Tips When Using Our In-Home Pet Sitting Services
Ensure Indoor Pet Safety: Window Nets and Security Gates
To ensure your pet's utmost safety during our visits, please prepare a secure home environment. We highly recommend installing sturdy window nets or balcony meshes—an absolute necessity for high-rise living in Hong Kong. Additionally, setting up safety gates (fences) near the main entrance is crucial to prevent your pet from dashing out when our pet sitter opens the door. For areas containing potentially harmful materials or chemicals, such as the kitchen or bathroom, please explicitly instruct your sitter to keep these doors firmly closed after use.
Prepare an Emergency Carrier and Vet Kit
In the event of a sudden illness or medical emergency, every second counts. Please leave a sturdy pet carrier in a highly visible and accessible location. We strongly advise placing your pet's medical card or vaccination records inside the carrier so veterinary staff can instantly access their medical history upon arrival. Additionally, consider leaving $100-$200 HKD inside the bag to cover emergency transportation costs (such as a pet-friendly taxi), ensuring the sitter can safely transport your pet to the clinic without any delay.
Designate a Reliable Emergency Contact
While our sitters are incredibly dedicated, severe unforeseen circumstances—such as extreme weather (e.g., Black Rainstorm signals) or sudden personal emergencies—could potentially prevent a sitter from reaching your home. Please designate a trusted emergency contact, ideally a neighbor, friend, or family member who lives nearby and holds a spare key. This essential backup ensures that no matter the situation, your pet will never be left without immediate care and assistance.
Secure Valuables and Install Home Security Cameras (CCTV)
All our independent pet sitters undergo a comprehensive vetting process, allowing you to use our services with confidence. In the highly unlikely event of any home security issues, we will fully cooperate and provide all necessary information to the police. However, for absolute peace of mind and simplicity, we request that you lock away your important belongings and valuables in a safe place. We also strongly encourage every pet owner to install IP cameras (CCTV) before their trip. Feel free to inform our sitters of the camera locations and request that they play with your pets within the viewing areas. This not only protects everyone but also allows you to happily monitor your furry friend's daily life while you are away!
Got Questions? We Have Answers
Find quick answers to common questions about our pet sitting services below. Can't find what you're looking for? Feel free to reach out—we are always here to help.
How far in advance should I book?
To ensure we can arrange a meet & greet and secure a sitter for your preferred dates, we recommend booking at least 2-3 weeks in advance. For major holidays (like Christmas or Lunar New Year), 1-2 months advance booking is highly recommended due to high demand.
What are the acceptable payment methods?
For your convenience, we accept FPS (Faster Payment System), PayMe, and direct Bank Transfers in Hong Kong. Payment details will be provided upon booking confirmation.
How does your cancellation policy work?
We understand that travel plans can change unexpectedly. Cancellations made 7 days prior to the service start date will receive a full refund. For cancellations within 7 days, please refer to our detailed terms and conditions policy.
Explore Our Pet Care Services
Customized support for every member of your furry family. Explore our range of in-home pet care solutions below.