HK's #1 Trusted small animal care Choice
Trusted small animal sitter in Hong Kong | In-Home small animal care Service
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Transparent small animal sitting Prices
Your small pet’s well-being is our top priority. Our small animal sitting services are designed to cover all your furry family's essential needs. Have a special request not listed below? Simply reach out! Rest assured, our service rates are entirely transparent—we will always confirm the exact price with you upfront before any payment is processed.
small pet Sitting Includes:
Feeding & Refreshing Water
Gentle Coat Brushing
Interactive Playtime
Basic Medical Care (Oral Meds)
Small Animal Habitat Care
Daily small animal care Diary Updates
Added Value
Plant Watering
Parcel Handling
Dump the Trash
Mail Collection
Standard Rates
HKD
30 mins
$210
45 mins
$240
60 mins
$270
Overnight Care (12hrs)
$900
The rates listed are base guidelines. Final pricing may vary depending on the individual small animal sitter's profile and your specific needs. For visits exceeding 60 minutes, please contact us for a personalized quote.
Pet Surcharge
Standard rate covers up to 2 small pets. From the 3rd small pet, an extra applies per additional pet, per visit.
Travel Fee
A minimal travel fee may be incurred depending on your exact location in Hong Kong.
Staircase Fee
For buildings without lift access, we charge an additional $20 for each floor.
Advanced Medical Care
Basic oral medication is included. Specialized injections or complex medical care may incur extra fees.
7-Day Cooling-Off Period
Enjoy complete peace of mind. If you need to cancel within 7 days of booking, we provide a 100% full refund—no questions asked.
Backup small animal sitter
If your assigned small animal sitter faces an unexpected emergency, we immediately arrange a fully qualified replacement so your small pet's care is never interrupted.
Detailed small animal care Profiles
We create a comprehensive care profile for every small pet, meticulously documenting all their habits and needs, and updating this log regularly with you.
Strictly Vetted small animal sitter
Every small animal sitter passes a rigorous interview, HKID verification, and an annual residential address check. Only the most trustworthy join our team.
Introductory Meet & Greet
Meet your small animal sitter beforehand to ensure a perfect match, with options to change or refund. This session is completely free when you book 5+ visits!
Verified 5-Star Reviews
With hundreds of genuine positive testimonials, our reputation for excellence has made us the most trusted pet care team for Hong Kong families.
Reserve Your Peace of Mind
Leave the worry behind. Simply share your pet's rountine with us below, we will contact you within 24 hours to confirm your booking and discuss any specific requirements.
Reserve small animal sitting Services with Ease
Book Your small animal sitter in 4 Simple Steps
01
Consultation
Submit a reservation form or WhatsApp us directly. We will discuss your small pet’s needs, dates, and location to ensure availability.
02
Meet & Great
A mandatory initial meeting to learn your small pet’s routine, vet details, and personality. You can request a small animal sitter change if not compatible.
03
Confirmation
Once you are completely satisfied with the assigned small animal sitter, we will finalize the service agreement and process payment to secure your dates.
04
Service Starts
Professional care begins! You will receive real-time photos and video updates during every visit from your dedicated small animal sitter. Have a nice trip!
Essential Safety Tips When Using Our In-Home Pet Sitting Services
Ensure Indoor Pet Safety: Window Nets and Security Gates
To ensure your pet's utmost safety during our visits, please prepare a secure home environment. We highly recommend installing sturdy window nets or balcony meshes—an absolute necessity for high-rise living in Hong Kong. Additionally, setting up safety gates (fences) near the main entrance is crucial to prevent your pet from dashing out when our pet sitter opens the door. For areas containing potentially harmful materials or chemicals, such as the kitchen or bathroom, please explicitly instruct your sitter to keep these doors firmly closed after use.
Prepare an Emergency Carrier and Vet Kit
In the event of a sudden illness or medical emergency, every second counts. Please leave a sturdy pet carrier in a highly visible and accessible location. We strongly advise placing your pet's medical card or vaccination records inside the carrier so veterinary staff can instantly access their medical history upon arrival. Additionally, consider leaving $100-$200 HKD inside the bag to cover emergency transportation costs (such as a pet-friendly taxi), ensuring the sitter can safely transport your pet to the clinic without any delay.
Designate a Reliable Emergency Contact
While our sitters are incredibly dedicated, severe unforeseen circumstances—such as extreme weather (e.g., Black Rainstorm signals) or sudden personal emergencies—could potentially prevent a sitter from reaching your home. Please designate a trusted emergency contact, ideally a neighbor, friend, or family member who lives nearby and holds a spare key. This essential backup ensures that no matter the situation, your pet will never be left without immediate care and assistance.
Secure Valuables and Install Home Security Cameras (CCTV)
All our independent pet sitters undergo a comprehensive vetting process, allowing you to use our services with confidence. In the highly unlikely event of any home security issues, we will fully cooperate and provide all necessary information to the police. However, for absolute peace of mind and simplicity, we request that you lock away your important belongings and valuables in a safe place. We also strongly encourage every pet owner to install IP cameras (CCTV) before their trip. Feel free to inform our sitters of the camera locations and request that they play with your pets within the viewing areas. This not only protects everyone but also allows you to happily monitor your furry friend's daily life while you are away!
Got Questions? We Have Answers
Find quick answers to common questions about our pet sitting services below. Can't find what you're looking for? Feel free to reach out—we are always here to help.
How far in advance should I book?
To ensure we can arrange a meet & greet and secure a sitter for your preferred dates, we recommend booking at least 2-3 weeks in advance. For major holidays (like Christmas or Lunar New Year), 1-2 months advance booking is highly recommended due to high demand.
What is the whole process of the small animal sitting service?
Our process is simple and transparent: 1) Submit a booking inquiry, 2) We schedule a Meet & Greet section with your dedicated small animal sitter at your home, 3) Once you confirm the small animal sitter is a perfect match, we will finalize the booking and payment, 4) Service starts, and you receive daily small animal sitting updates!
What should I prepare prior to the Meet & Greet?
Please have two sets of spare keys ready, your small pets' up-to-date vaccination records, preferred vet clinic details, and clear instructions for their daily feeding and cleaning routines.
How can I know my small pets and home are fine during my absence?
Peace of mind is our promise. Our small animal sitters provide comprehensive real-time updates—including high-quality photos and videos—during every single visit via WhatsApp. You will always know when we arrive, how your small pet is doing, and when we leave.
What if my small pet has a medical emergency while I am away?
During the meet & greet, we securely record your preferred vet's information. In case of an emergency, our small animal sitter will immediately contact you and transport your small pet to your vet or the nearest 24-hour animal hospital.
Can I request the same small animal sitter for future bookings?
Absolutely! We strongly encourage consistency for your small pet's comfort and emotional well-being. While we cannot 100% guarantee availability for every date, we will always prioritize assigning your primary small animal sitter first.
What are the acceptable payment methods?
For your convenience, we accept FPS (Faster Payment System), PayMe, and direct Bank Transfers in Hong Kong. Payment details will be provided upon booking confirmation.
How does your cancellation policy work?
We understand that travel plans can change unexpectedly. Cancellations made 7 days prior to the service start date will receive a full refund. For cancellations within 7 days, please refer to our detailed terms and conditions policy.
Explore Our Pet Care Services
Customized support for every member of your furry family. Explore our range of in-home pet care solutions below.